1. Introduction

Paylib is a French e-wallet that contains cards supported by Carte Bancaire in France.

A customer can pay with Paylib in two ways:

  • via the Paylib mobile app
  • via an SMS code

As no card details are required, the customer does not need to have his card at hand or have to pass sensitive card details.

Paylib is supported by the following acquiring banks in France:

  • BNP Paribas
  • Société Générale
  • La Banque Postale

Paylib via Worldline must be used with our Página de pago alojada hosted payment page solution. Only minimal integration is required.

2. Activation and configuration

In order to add Paylib, you need to have at least one credit or debit card (supported by Carte Bancaire in France) activated in your Worldline account. The acquirer of this card needs to be one of the acquirers supported by Paylib at Worldline.

Once you've added the payment method accordingly, you can request the enrollment of the payment method. The enrollment request will be sent to nuestro Servicio de Atención al Cliente team, which will complete the rest of the activation.

In our test environment the activation process is similar, with the exception that a sandbox environment of Paylib is used and there's no acquirer connection.

3. Integration with Página de pago alojada

If you let your customers choose their preferred payment method directly on our e-commerce hosted payment page (as opposed to a selection page of your own), no further integration is required; the payment method (once activated) will be visible on the payment page.

In the event you've created a payment method selection page of your own, by which your customers are redirected from your page directly to the payment page with the payment method preselected, you're making use of the PM and BRAND parameters.

To call the Paylib payment page directly, the following PM and BRAND values must be used:

Parameter Value
PM Paylib
BRAND Paylib

The same values are returned in the redirection and post-sale feedback.

4. Testing

Once you've activated Paylib in your test account, you can perform tests between the Worldline and the Paylib platform.

Testing Paylib however is focussed mainly on testing the various possibilities on the Paylib platform. As there's no connection with any acquirer, it's not possible to make any authorisations or captures; A transaction will always be refused.

Below are all the tests that are possible with Paylib, using login en password:

Login Password Description
sb.visa.ok@paylib.fr P@ssword1! Successful authentication and VISA card details available.
sb.mc.ok@paylib.fr P@ssword1! Successful authentication and MasterCard card details available.
sb.multi.ok@paylib.fr P@ssword1! Successful authentication and choice of cards: 1 VISA and 1 MasterCard.
sb.multi.ok.sms@paylib.fr P@ssword1! Successful authentication and choice of cards: 1 VISA and 1 MasterCard.
Hard authentication required: OTP SMS (One-Time password).
SMS not available in TEST, ‘123456’ to be used.
sb.ko@paylib.fr P@ssword1! Refused authentication.
sb.multi.ok.nocard@paylib.fr P@ssword1! Successful authentication and no cards available.
sb.multi.ok.te@paylib.fr P@ssword1! Successful authentication and choice of cards: 1 VISA and 1 MasterCard, but will result in a technical error.
sb.multi.ok.badtoken@paylib.fr P@ssword1! Successful authentication, but invalid token when getting card details.

5. Reporting

5.1 Online

As Paylib only acts as a container for the actual cards, at the beginning of a transaction the payment method will be “Paylib” but later change to "Visa", "Mastercard", etc., once the card data is collected. Nevertheless, a "Wallet" field is also available and will contain the “Paylib” value.

Via "View transactions" in your Worldline account, your Paylib transactions would look like this (click image to enlarge):

Paylib transactions

Note that the transaction in status 0, in which case no card details have been collected, still shows "Paylib" as the payment method, whereas for the declined transaction a Visa card was used. For both transactions the Wallet column shows "Paylib".

5.2 Download

In the files that you download via "View transactions" and/or "Financial history", the "METHOD" and "BRAND" columns show the values of the payment method that the customer used. In case of Paylib, these values will be no different than those of normal credit card transactions.

Therefore, in order to distinguish which credit card transactions were actually initiated with Paylib, you can add an extra field/column to your reports: "TO_WALLET". To have this field added, go to "Operations" > "Electronic reporting" and under the "Dynamic" structure" add the "[TO_WALLET]" field to the "Optional fields":

Paylib Reporting

6. Transaction maintenance

Paylib is only applied as such in the beginning of a transaction. Once the card details have been processed, the payment method changes to the card brand used (e.g. Visa or MasterCard). As from that point, Paylib will only be used as the wallet indicator.

Consequently, all usual maintenance operations for credit cards also apply here.

Preguntas más frecuentes

El tiempo de activación de un método de pago depende de diversos factores. Le pedimos que tenga en cuenta lo siguiente:

  • la entidad adquirente o el banco pueden tardar varios días (o incluso semanas) en completar su afiliación. Por supuesto, si ya tiene una afiliación, la activación sólo nos llevará unos pocos días.
  • Algunos métodos de pago requieren cheques adicionales antes de ser activados, por ejemplo, en el caso de 3-D Secure, lo que solicite directamente VISA o MasterCard

Con classic.collect puede activar varios métodos de pago a la vez

Una entidad adquirente es una institución financiera que procesa pagos de determinadas tarjetas de crédito y débito. La entidad adquirente es responsable de la parte financiera del procesamiento de la transacción e Worldline es responsable de la parte técnica. Dicho de otro modo, sin una entidad adquiriente, el dinero no se transferirá a su cuenta bancaria.  

Por cada método de pago en línea que desee agregar, necesitará un contrato de aceptación con una entidad adquirente. Si desea que le aconsejemos acerca de la entidad adquiriente más adecuada para usted y su región, póngase en contacto con nuestro equipo de ventas en sales.ecom@ingenico.com. Si sabe con qué entidades adquirentes desea trabajar, selecciónelas en la lista desplegable al añadir un método de pago en su cuenta. 
Como alternativa, puede permitirnos que nos encarguemos por usted. Ingenico Full Service le permite activar muchos métodos de pago locales, todos a la vez y en varios países distintos con un solo contrato. Si vende en otros países, podría ser la forma ideal de aceptar pagos de toda Europa. Le ahorra tareas de administración que llevan mucho tiempo y, como puede ofrecer más métodos de pago, también podrá aumentar sus ingresos. 
Obtenga más información acerca de Ingenico Full Service aquí o escriba a sales.ecom@ingenico.com y solicite información sobre contratos.
A veces ocurre que la entidad adquiriente desactiva un número de afiliación. Le recomendamos que se ponga en contacto con su entidad adquiriente.