1. Introduction

Subcontractors processing personal data

(Solely to be used to obtain knowledge about the sub-processors used by Ingenico e-Commerce Solutions BV/SRL)

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List of subcontractors processing personal data

1. Data Connectivity Providers (ISP)

1.1. Colt Technology Service NV (Diegem - Belgium)
1.2 GTT EMEA Ltd (London – UK)
1.3. CENTURYLINK

2. Transaction network service providers

2.1. Transaction Network Services Ltd (TNS) (Amsterdam – The Netherlands)
Remark: This service provider is used only when your acquirer requests us to do so. e.g. Barclays
2.2. Lyra Network SAS (Labège – France)
Remark: This service provider is used only when you are using an acquirer that is located in France

3. Providers of acquirers’ connections and/or payment methods’ connections

3.1. Asia Pay (Hong Kong – Peoples Republic of China)
Remark: This service provider is used only when you are using the services of one of the following acquirers: when you are offering a Visa / MasterCard/ JCB Credit Card payment method with one of the following acquirers:

  • Bank of China
  • Bangkok Bank
  • Kasikorn Bank
  • BCA
  • BII

When you are offering a UnionPay (i) Credit Card, (ii) Debit Card, (iii) Online Banking, payment method with the following acquirer:

  • ChinaPay

When you are offering a Alipay (i) Wallet, (ii) Credit Card (UnionPay Cards), (iii) Online Banking, payment method with the following acquirer:

  • Alipay

3.2. Limonetik (Paris – France)
Remark: This service provider is used only when you are using one of the following payment methods:

  • Oney / Facilipay
  • Spirit of Cadeau
  • Illicado
  • CadoCarte
  • Cadhoc
  • Pacifica
  • Twint
  • SEQR
  • eCV
  • ANCV
  • LMT giftcard
  • Alipay
  • WeChat
  • Banque Casino 3X4X
  • Multibanco
  • Lyf Pay
  • Cofidis 3X4X
  • Sofinco 3X4X
  • Cetelem 3X4X

3.3. Telego! GmbH (Taufkirchen b. München – Germany)
Remark: This service provider is only when you are using the German payment method ELV (Elektronisches Lastschriftverfahren).

3.4. Onelink
Remark: This service provider is used only when you are using SDD in the Netherlands.

3.5. RedSys
Remark: This service provider is used only when you are using a Spanish acquirer.

3.6 Payment methods and acquirers

  • Slimpay (SDD as a payment method)
  • KBC/CBC (payment method)
  • ING (payment method)
  • Belfius (payment method)
  • Rabobank (iDeal payment method)
  • BS Payone (Giropay payment method)
  • Klarna (Sofort payment method)
  • EMS (Card acquirer)
  • BNPP (Card acquirer)
  • Payone (Card acquirer)
  • Bambora (Card acquirer)

3.7 Other

  • Advantio (PCI-DSS tool)

4. Security services providers

4.1. AKAMAI Technologies Belgium SPRL (Brussels – Belgium)

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FAQs

Ingenico Group offers right, secure, smart and seamless payment solutions whatever the channel: in-store, online and mobile. Ingenico Group provides merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for various sales channels and payment methods.  

Ingenico Group comprises of three divisions: Ingenico Smart Terminals, Ingenico Payment Services and Ingenico ePayments. Through our comprehensive range of smart terminals, payment services and mobile solutions, we facilitate merchants’ in-store and online payments acceptance.

Now known as Ingenico ePayments, Ogone was a leading pan-European online payment services provider, which was acquired by Ingenico Group in 2013 and merged with GlobalCollect in 2015 to become Ingenico ePayments.

To honor Ogone’s significant legacy and its name, the term Ogone is now used to describe Ingenico ePayments platform, which includes Ingenico Collect, a one-stop payment solution that enables merchants to offer preferred payment methods in many different countries, without the hassle of having to open multiple bank accounts or form new legal entities.

With its Ogone platform and other offerings, Ingenico ePayments goes beyond payments by offering global consultancy services on topics including local regulations, regional payment customs and preferences, and fraud and compliancy.

In the past and prior to taking on the name Ingenico ePayments, Ogone was temporarily named Ingenico Payment Services. However, once Ogone joined forces with GlobalCollect, the two came together under a new unified name: Ingenico ePayments.

Today, Ingenico Payment Services is a separate division of Ingenico Group that provides merchants with a comprehensive range of centralized and secure in-store transaction management services. Ingenico Payment Services ensures end-to-end security, control and monitoring of merchants transactions thanks to a centralized payment solution dedicated to organized retailers.

In addition, Ingenico Payment Services has a full range of customer loyalty solutions to increase merchant revenue, including: loyalty card programs and loyalty program management, prepaid cards and gift card management, customer data analysis and marketing campaign management.