1. Introduction

Limonetik is a French payment provider, that enables you to offer various payment methods.

Limonetik is only supported in our Hosted Payment Page environment. The customer is redirected from the Ingenico payment page to the Limonetik platform.

This guide should be read in conjunction with the following documentation: Use your Ingenico account and Hosted Payment Page

2. Payment methods

Ingenico offers an increasing amount of payment methods through Limonetik.

At this time, already the following payment methods can be made available to your customers.

2.1 Alipay

Alipay is a Chinese e-wallet use for online and in-store payment by more than 450 million customers. As a cross-border payment method it supports any currency you offer. You will be paid out in the settlement currency you defined in your acquiring contract, but your customers will pay in CNY.

Our solution includes desktop and mobile versions.

  • Authorization and payment: 1-step (debit)
  • Integration requirements / specifications
    • Mandatory parameter EMAIL (see input parameters)
    • Customers need a Chinese ID / Chinese bank account
  • Check out https://intl.alipay.com/ for more information

2.2 Banque Casino

Banque Casino allows paying by instalments for cards issued from this bank. You can offer your customers various instalment payment plans.

Our solution includes desktop and mobile versions.

  • Allows both 1-step (debit: You request the payment in one step) and 2-steps payments (You authorize the payment in a first step and capture it at a later point)
  • Amount limits are 50€ - 4000€
  • Supports multiple, partial or full refund
  • Mandatory parameters are

Depending on which variant you want to offer you customer, populate the following fields accordingly:

VariantPMBRAND
Banque Casino

No specific variant offered. Your customers can choose one variant on Banque Casino secure payment page
banquecasino banquecasino
Banque Casino 3X with fee

Your customers pay the amount with three instalments. The bank will add the fees on top what you send in AMOUNT and charge your customers accordingly
banquecasino3x banquecasino3x
Banque Casino 4X with fee

Your customers pay the amount with four instalments. The bank will add the fees on top what you send in AMOUNT. Effectively,  your customers pay the fee
banquecasino4x banquecasino4x

2.3 Cadhoc

Cadhoc is a French prepaid debit card processed by Up, used as a gift card. Customers have to activate the card before using it on more than 15 000 points of sale. Cards can also be branded as “chèque lire” or “chèque culture” but are processed using same integration. If amount left on card does not reach order amount, customer can add another Cadhoc card or complete payment using credit card. Confirmation and refund e-mails are sent by Limonetik to customers.

  • Authorisation and payment: 1-step payment for payments in addition to payment with Cadhoc.
  • Multiple, partial or full refund
  • https://www.macarte-cadhoc.com
  • In France

2.4 Cado Carte

Cado Carte (by Natixis) is a prepaid payment method

Special features: Customers can add several "Cado Carte" gift cards on the payment page and pay the remaining amount with credit card

  • Authorisation and payment: 1-step payment (Debit)
  • www.cadocarte.com
  • Only in France

  • According to the European Anti-Money-Laundering Directive (ALM5), the maximum allowed amount for open loop gift card transactions is 50€.
  • No action from your side is required to ensure you comply to this rule.
  • The following message is displayed on the payment page after your customers select this payment method: “Because of regulatory reasons, the charge of your giftcard is limited to 50 EUR per purchase, please use your bank card to cover the remaining amount for your purchase”. They will have to choose on the payment page an amount of up to 50€ to pay by gift card.
  • As usual, your customers will then pay any remaining amount not covered by the gift card with their credit card as before.

2.5 Cetelem

Cetelem allows paying by instalments for Visa, MasterCard or Carte Bancaire co-badged cards. You can offer your customers various instalment payment plans.

  • Support refunds
  • You receive the funds within 48 hours
  • Amount limits are 90 to 3.000€
  • Mandatory parameters are
    • EMAIL
    • Invoicing data
    • Delivery data

Please check our dedicated chapter on input parameters for detailed instructions. 

Depending on which variant you want to offer you customer, populate the following fields accordingly:

Variant PM BRAND

Cetelem 3XCB

Your customers pay the amount with three instalments. The bank will add the fees on top what you send in AMOUNT and charge your customers accordingly

CETELEM3XCB CETELEM3XCB

Cetelem 4XCB

Your customers pay the amount with four instalments. The bank will add the fees on top what you send in AMOUNT. Effectively, your customers pay the fee

CETELEM4XCB CETELEM4XCB

2.6 Chèque-Vacances

Chèque-Vacances (by ANCV) is a French initiative for travel vouchers.

The customer pays for travel (related) expenses with travel vouchers at accredited merchants. On the payment page the customer declares paper check numbers and pays the remaining amount with his credit card. Authorisation is made on the credit card to guarantee the amount paid with Chèque-Vacances. Then the client must send his paper checks by mail. Additional payments are debited immediately.

  • Integration requirement / specificities: The part paid by Chèque-Vacances can't be refunded. The merchant will be notified by email to find another solution to refund his clients.
  • Authorisation and payment:
    • 1-step payment for payments in addition to payment with Chèque-Vacances.
    • 2-step payment in case of doubt about the guarantee on credit card or in case the paper checks don't arrive.
  • Only in France

2.7 e-Chèque-Vacances

Electronic version of the Chèque-Vacances / travel vouchers (see above).

The customer enters the credentials of his electronic vouchers on the payment page and pays the remaining amount with his credit card. Payments are debited immediately.

  • Integration requirement / specificities: The part paid by e-Chèque-Vacances can't be refunded. The merchant will be notified by email to find another solution to refund his clients.
  • Authorisation and payment: 1-step payment (debit)
  • Only in France

2.8 Cofidis

Cofidis allows paying by instalments for Visa, MasterCard or Carte Bancaire co-badged cards. You can offer your customers various instalment payment plans.

Integration requirements / specificities

  • Support refunds
  • You profit from protection against fraud and unpaid goods/services
  • Amount limits are 100 to 2.300€
  • Available in France/Belgium/Spain – Please check the payment method details below to see which payment method is available in which country
  • Mandatory parameters are
    • EMAIL
    • Invoicing data

Please check our dedicated chapter on input parameters for detailed instructions.

Depending on which variant you want to offer you customer, populate the following fields accordingly:

Variant PM BRAND

Cofidis 3XCB (available in France and Belgium)

Your customers pay the amount with three instalments. The bank will add the fees on top what you send in AMOUNT and charge your customers accordingly

cofidis3xcb cofidis3xcb

Cofidis 4XCB (available in France and Spain)

Your customers pay the amount with four instalments. The bank will add the fees on top what you send in AMOUNT. Effectively, your customers pay the fee

cofidis4xcb cofidis4xcb

We offer you the possibility to perform test transactions without a financial impact. To do so, you need to

  • Request a test account from Limonetik
  • Send the request to our test environment with parameter AMOUNT between 100€ and 200€
  • Enter the following card data on the Limonetik payment page to simulate the desired result
    • Success (Status 9)
      Card number: 4977830073221997-03
      Expiry date: 03/19
      CVC: 759

    • Decline (Status 2)
      Card number: 5132830362297962-03
      Expiry date: 03/19
      CVC: 214
Please note that Limonetik might still decline a transaction although you entered the data to simulate a successful payment. You can enforce a successful payment to add “IP” in front of the value you send for parameter ECOM_BILLTO_POSTAL_NAME_LAST

2.9 Facily Pay

Facily Pay (by Oney) offers 3x and 4x CB e-payment solutions.

  • Special features: 4 options
    • 3x CB with fees
    • 3x CB without fees
    • 4x CB with fees
    • 4x CB without fees
  • Integration requirements / specificities:
    • Mandatory information (cf. Input parameters):
      • Delivery data
      • Invoicing data
      • Order data
    • Optional information
      Parameter Description Example
      GENERIC_BL Payment modality choice made by your customer CommercialOperationCode=XYZ


  • Authorisation and payment: 3-step payment (waiting+authorisation+debit)
  • www.oney-ecommerce.com
  • Only in France

2.10 Lyf Pay

Fivory (by Crédit Mutuel) offers a mobile wallet payment method.

  • Fivory app is available for iOS, Android and Windows Phone
  • Mobile payment with QR code scan
  • Authorisation and payment: 1-step payment (Debit)
  • www.fivory.com
  • Only in France
  • Integration requirements / specificities:
    • Mandatory information: email address, through "EMAIL" parameter

2.11 Illicado

Illicado (by Illicado) offers a prepaid payment method.

  • Clients can add several "Illicado" gift cards on the payment page and pay the remaining amount with their credit card
  • Authorisation and payment: 1-step payment (Debit)
  • www.illicado.com

  • According to the European Anti-Money-Laundering Directive (ALM5), the maximum allowed amount for open loop gift card transactions is 50€.
  • No action from your side is required to ensure you comply to this rule.
  • The following message is displayed on the payment page after your customers select this payment method: “Because of regulatory reasons, the charge of your giftcard is limited to 50 EUR per purchase, please use your bank card to cover the remaining amount for your purchase”. They will have to choose on the payment page an amount of up to 50€ to pay by gift card.
  • As usual, your customers will then pay any remaining amount not covered by the gift card with their credit card as before.

2.12 LMT Giftcard

Limonetik Giftcard is a link to Limonetik for a customised giftcard provided and supported by Limonetik.

  • The merchant should ideally present the payment methods on his checkout page before redirecting to the Ingenico platform. Otherwise only the generic Limonetik logo will be shown. Customers can add several customised gift cards on the payment page and pay the remaining amount with credit card
  • Integration requirements / specificities: Multi-currency & multilingual
  • Authorisation and payment: 1-step payment (Debit)
  • Worldwide

2.13 Monizze

Monizze is an issuer for meal / eco vouchers and prepaid gift cards in Belgium. Belgian employees receive funds on a regular base that can be used to pay for certain services and goods. The Belgian government defines the scope of these services / goods. Your acquiring contract with Monizze defines which of these vouchers / cards you may offer as a payment method.

Your customers need an Monizze account to make online payments. Once they have selected this payment method, they need to login to their Monizze account. For each transaction, they can choose the type of available voucher and how much of their funds they want to use for the payment. If they pay only a part of the full transaction amount, your customers can complete the payment by credit card (Visa, MasterCard) or Bancontact in the Monizze portal.

Integration requirements / specificities

  • Chargeback: No (Guaranteed payment)
  • Capture: Allows full, partial and multiple
  • Cancellation: Allows full, partial and multiple cancellation of requested payments thanks to settlement timing
  • Settlement: Takes place two days after transaction completion
  • Refunds: Yes
  • Only one product type (ITEMCATEGORY) and one line item per order allowed
  • Mandatory parameters
    Parameter Description / Possible values
    EMAIL Your customer’s email address
    ITEMIDX

    Order details: Define your customer’s order by sending the following ITEM parameters.

    Replace “X” with a number to group them to one order (i.e. ITEMID1, ITEMNAME1 etc.)

    ITEMNAMEX
    ITEMPRICEX
    ITEMQUANTX
    ITEMCATEGORY Define the order sending one of these values:
    • FOODANDDRINK = meal vouchers
    • HOMEANDGARDEN = eco vouchers
    • GIFTANDFLOWERS = gift cards

Find detailed information (short description, format, maximum length and so on) for each parameter in our Parameter Cookbook.
Please check our dedicated chapter on input parameters for detailed instructions.

2.14 Multibanco

Multibanco is a payment method available in Portugal only for physical payments as a post-pay voucher.
On the payment page the customer is informed of the entity, the reference, the amount and the period (start and end date) during which the client can pay. From this moment on the order stays in pending status 51 until the customer finalises the payment at an ATM of Multibanco network with either credit card or cash. The transaction will then reach either status 2, 5 or 9 (see this chapter for more details).

Integration requirements / specificities

  • The exact amount needs to be entered in order to process the payment.
  • No refunds are possible
  • Multibanco reference is valid for a defined period. Start and end dates of validity are set up by default
  • If the validity period for the payment has not started yet or has expired, the payment will be denied. This validity period can only start the day after the order on the website
  • Mandatory parameters : EMAIL (see input parameters)
  • Available country: Portugal

2.15 OneyBrandedGiftCard

OneyBrandedGiftCard is a gift card offered by the French acquirer Oney.

When your customers choose this payment method, they are redirected to the Limonetik payment portal. There they need to enter the card number and the password (cryptogram) that appear on their card.

Oney offers various options to split a single purchase on several Oney or credit cards. Your customers can:

  • Choose the amount to be paid with their Oney card
  • Pay the remaining amount with their credit card or a different Oney card. They can use up to three different Oney / credit cards for single purchase. After a card has been used and there is still a remaining amount to be paid, we automatically redirect the customer to our Hosted Payment Page. There s/he can select either Oney or a credit card payment method to complete the transaction

Integration requirements / specificities

  • Authorisation and payment: 1-step payment (Debit)
  • Multiple, partial or full refund
  • You profit from protection against fraud and unpaid goods/services
  • You can customise Limonetik’s payment page with your own logo and colour
  • Mandatory parameters are
    • EMAIL

Please check our dedicated chapter on input parameters for detailed instructions.

2.16 Pacifica

Pacifica (by Pacifica) is a prepaid payment method.

  • Clients can add several "Pacifica" gift cards on the payment page and pay the remaining amount with their credit card
  • Authorisation and payment: 1-step payment (Debit)
  • carte.pacifica-e-reequipement.fr
  • In France and Belgium

2.17 Sodexo

Sodexo is an issuer for meal / eco and gift vouchers in Belgium. Belgian employees receive funds on a regular base that can be used to pay for certain services and goods. The Belgian government defines the scope of these services / goods. Your acquiring contract with Sodexo defines which of these vouchers / cards you may offer as a payment method.

Your customers need a Sodexo card and a phone number registered at Sodexo to make online payments. Once they have selected this payment method, they need to login to their Sodexo account using their Sodexo card credentials (card number / expiration date). For each transaction, they can choose the type of available voucher and how much of their funds they want to use for the payment. Your customers confirm the payment by a validation code received on their mobile phone. If they pay only a part of the full transaction amount, your customers can complete the payment by credit card (Visa, MasterCard) or Bancontact in the Sodexo portal.

Integration requirements / specificities

  • Chargeback: No (Guaranteed payment)
  • Capture: Allows full, partial and multiple
  • Refund: No
  • Cancellation: Allows full cancellation of requested payments thanks to settlement timing
  • Settlement: Takes place on the last day of the month for transactions processed in this period
  • Sodexo manages balance and authentication. Wordline manages authorization and capture
  • Minimum transaction amount: 1€
  • Only one product type (ITEMCATEGORY) and one line item per order allowed
  • Mandatory parameters
    Parameter Description / Possible values
    EMAIL Your customer’s email address
    ITEMIDX

    Order details: Define your customer’s order by sending the following ITEM parameters.

    Replace “X” with a number to group them to one order (i.e. ITEMID1, ITEMNAME1 etc.)

    ITEMNAMEX
    ITEMPRICEX
    ITEMQUANTX
    ITEMCATEGORY Define the order sending one of these values:
    • FOODANDDRINK = meal vouchers
    • HOMEANDGARDEN = eco vouchers
    • GIFTANDFLOWERS = gift cards

Find detailed information (short description, format, maximum length and so on) for each parameter in our Parameter Cookbook.
Please check our dedicated chapter on input parameters for detailed instructions.

2.18 Sofinco

3xCB and 4xCB, known as Sofinco (by Crédit Agricole Consumer Finance) is a solution of payment by installment using the client credit card.

  • Authorization and payment: 1-step (debit) and 2-steps payments (authorization+debit)
  • Multiple, partial or full refund
  • https://www.ca-consumerfinance.com
  • In France
  • Special features: 4 options
    • 3x CB with fees
    • 3x CB without fees
    • 4x CB with fees
    • 4x CB without fees

2.19 Spirit of Cadeau

Spirit of Cadeau (by CCDS) offers a prepaid payment method.

  • Clients can add several "Spirit of Cadeau" gift cards on the payment page and pay the remaining amount with their credit card
  • Authorisation and payment: 1-step payment (Debit)
  • www.spiritofcadeau.com
  • Only in France and Belgium

  • According to the European Anti-Money-Laundering Directive (ALM5), the maximum allowed amount for open loop gift card transactions is 50€.
  • No action from your side is required to ensure you comply to this rule.
  • The following message is displayed on the payment page after your customers select this payment method: “Because of regulatory reasons, the charge of your giftcard is limited to 50 EUR per purchase, please use your bank card to cover the remaining amount for your purchase”. They will have to choose on the payment page an amount of up to 50€ to pay by gift card.
  • As usual, your customers will then pay any remaining amount not covered by the gift card with their credit card as before.

2.20 TWINT

TWINT is a flexible mobile payment solution that allows consumers to load credit on an electronic wallet from any account and to use it with their Smartphone in stores or online.

  • TWINT app is available for iOS and Android
  • Online mobile payment with QR code scan/numeric code, in store checkout with a beacon
  • Prepaid solution. Top up with postal / bank account, register via LSV, use an inpayment slip via e-banking or load credit via a Postomat or a credit code
  • Authorisation and payment: 1-step payment (Debit)
  • www.twint.ch
  • Integration requirements / specificities:
    - Mandatory information: email address, through "EMAIL" parameter

2.21 WeChat Pay

WeChat Pay is a Chinese payment feature integrated into the WeChat app used by more than 650 million monthly users. It enables customers to quickly pay with their smartphones.

As a cross-border payment method, it supports any currency you offer. You will be paid out in the settlement currency you defined in your acquiring contract, but your customers will pay in CNY.

  • Authorization and payment: 1-step (debit)
  • Integration requirements / specifications
    • Mandatory parameter EMAIL (see input parameters)
    • Customers need to create a wallet on WeChat application
  • Check out https://pay.wechat.com/ for more information

3. Integration with Hosted Payment Page

3.1 Payment method selection

Once you have activated at least one of the Limonetik payment methods in your Ingenico account, you can offer these payment methods to your customers in a selection on the payment page.

However, if you have chosen to offer the payment methods in a selection screen on your own site, allowing the customer to be redirected directly to the correct payment method, you need to make use of the PM and BRAND parameters.

The following table shows the values you can submit with the PM and/or BRAND parameter:

Payment method PM BRAND
Alipay ALIPAY ALIPAY
Banque Casino banquecasino banquecasino
Banque Casino 3x banquecasino3x banquecasino3x
Banque Casino 4x banquecasino4x banquecasino4x
Cado Carte CADOCARTE CADOCARTE
Cadhoc CADHOC CADHOC
Cetelem 3xcb CETELEM3XCB CETELEM3XCB
Cetelem 4xcb CETELEM4XCB CETELEM4XCB
Chèque-Vacances ANCV ANCV
Cofidis 3XCB COFIDIS3XCB COFIDIS3XCB
Cofidis 4XCB COFIDIS4XCB COFIDIS4XCB
e-Chèque-Vacances eANCV eANCV
FacilyPay 3x FACILYPAY3X FACILYPAY3X
FacilyPay 3x sans frais FACILYPAY3XNF FACILYPAY3XNF
FacilyPay 4x FACILYPAY4X FACILYPAY4X
FacilyPay 4x sans frais FACILYPAY4XNF FACILYPAY4XNF
Fivory FIVORY FIVORY
Illicado ILLICADO ILLICADO
Le Pot Commun LEPOTCOMMUN LEPOTCOMMUN
LMT Giftcard GIFTCARD GIFTCARD
Monizze MONIZZE MONIZZE
Multibanco Multibanco Multibanco
OneyBrandedGiftCard ONEYBRANDEDGIFTCARD ONEYBRANDEDGIFTCARD
Pacifica PACIFICA PACIFICA
SEQR SEQR SEQR
SlimPay SLIMPAY SLIMPAY
Sodexo SodexoBelgique SodexoBelgique
Sofinco 3XCB SOFINCO3XCB SOFINCO3XCB
Sofinco 3XCB sans frais SOFINCO3XCBSANSFRAIS SOFINCO3XCBSANSFRAIS
Sofinco 4XCB SOFINCO4XCB SOFINCO4XCB
Sofinco 4XCB sans frais SOFINCO4XCBSANSFRAIS SOFINCO4XCBSANSFRAIS
Spirit of Cadeau SPIRITOFCADEAU SPIRITOFCADEAU
TWINT TWINT TWINT
YesByCash YESBYCASH YESBYCASH
WeChat Pay WECHAT WECHAT

3.2 Input parameters

In addition to the default Hosted Payment Page parameters (cf. Hosted Payment Page), for each order you can or must send the parameters in the table below, depending on the selected payment method.

Parameter Description Format (max ch.) Example
NOTE: Mandatory for all Limonetik payment methods
EMAIL Customer's email address AN (50) - Email address format test@company.com

Invoicing data (mandatory for Banque Casino, Cetelem, Cofidis, FacilyPay/Oney, Slimpay and Sofinco and YesByCash)

Parameter Description Format (max ch.) Example
ECOM_BILLTO_POSTAL_
NAME_PREFIX
Invoiced customer's prefix AN (10) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, full stops M
ECOM_BILLTO_COMPANY * Invoiced customer's company AN (50) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes My Company
ECOM_BILLTO_POSTAL_
NAME_LAST
Invoiced customer's last name AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Jean
ECOM_BILLTO_POSTAL_
NAME_FIRST
Invoiced customer's first name AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Dupont
ECOM_BILLTO_POSTAL_
STREET_NUMBER
Invoiced customer's street number AN (10) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas 14
ECOM_BILLTO_POSTAL_
STREET_LINE1
Invoiced customer's street (line 1) AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas Boulevard de Rochechouart
ECOM_BILLTO_POSTAL_
STREET_LINE2
Invoiced customer's street (line 2) AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas Gate DEL

ECOM_BILLTO_POSTAL_
POSTALCODE

Invoiced customer's postcode AN (10) - [a-z A-Z 0-9] space, dash 75008
ECOM_BILLTO_POSTAL_
CITY
Invoiced customer's town/city AN (25) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Paris
ECOM_BILLTO_POSTAL_
COUNTRYCODE
Invoiced customer's country code AN (2) - Codified according to ISO 3166-1 alpha-2 FR
ECOM_BILLTO_TELECOM_
PHONE_NUMBER
Invoiced customer's phone number AN (20) - "+" followed by the international dialing code, then the required digits with no spaces +33175757574
ECOM_BILLTO_TELECOM_
MOBILE_NUMBER
Invoiced customer's mobile phone number AN (20) - "+" followed by the international dialing code, then the required digits with no spaces +33696213222

Delivery data (mandatory only for Cetelem and FacilyPay/Oney)

Parameter Description Format (max ch.) Example
ECOM_SHIPTO_COMPANY Customer's delivery company AN (50) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes My Company
ECOM_SHIPTO_POSTAL_
NAME_PREFIX
Customer's delivery delivery AN (10) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, full stops M
ECOM_SHIPTO_POSTAL_
NAME_FIRST
Customer's delivery first name AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Ernest
ECOM_SHIPTO_POSTAL_
NAME_LAST
Customer's delivery last name AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Hemingway
ECOM_SHIPTO_POSTAL_
STREET_NUMBER
Customer's delivery street number AN (10) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas 13
ECOM_SHIPTO_POSTAL_
STREET_LINE1
Customer's delivery street (line 1) AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas Boulevard de Rochechouart
ECOM_SHIPTO_POSTAL_
STREET_LINE2
Customer's delivery street (line 2) AN (35) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas Gate Ship
ECOM_SHIPTO_POSTAL_
POSTALCODE
Customer's delivery postcode AN (10) - [a-z A-Z 0-9] space, dash 75009
ECOM_SHIPTO_POSTAL_
CITY
Customer's delivery town/city AN (25) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes Paris
ECOM_SHIPTO_POSTAL_
COUNTRYCODE
Customer's delivery country code AN (2) - Codified according to ISO 3166-1 alpha-2 FR
ECOM_SHIPTO_TELECOM_
PHONE_NUMBER
Customer's delivery phone number AN (20ch, no spaces) - "+" followed by the international dialing code, then the required digits with no spaces +33175757575
ECOM_SHIPTO_TELECOM_
MOBILE_NUMBER
Customer's delivery mobile phone number AN (20ch, no spaces) - "+" followed by the international dialing code, then the required digits with no spaces +33696213221
ECOM_SHIPMETHOD

Customer's delivery method:

  • StorePickup
  • NetworkPickup
  • TravelPickup
  • Carrier
  • EDelivery
  • Other
AN Carrier
ECOM_
SHIPMETHODDETAILS
Identification of collection point Free text (50) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes COLISSIMO
ECOM_
ESTIMATEDDELIVERYDATE
The estimated date of the delivery yyy-MM-dd - UTC format, as defined in ISO 8601. The short format, without the T suffix, is an acceptable Request format. In this case, the Limonetik server will assume midnight. However, the Response will always include the T suffix. 2013-06-11T16:32:11Z
ECOM_SHIPMETHODSPEED The number of hours required for the delivery Integer value [0-9] 15

Order data (mandatory for FacilyPay/Oney and SEQR)

Parameter Description Format (max ch.) Example
ITEMIDX Item Identifier AN (15) - [a-z A-Z 0-9] dash, underscore, slash HGY78765
ITEMNAMEX Item Name AN (40) - Upper and lower case ISO-8859-1 chars, incl. accented letters, spaces, slashes, dashes, apostrophes, full stops, commas TinyBit
ITEMPRICEX Item Price N - Maximum of 8 digits before the decimal point, 2 after 0.25
ITEMVATCODEX Item VAT Code percentage 25%
ITEMQUANTX Item Quantity N (4) [0-9] whole positive number** 1
ITEMCATEGORYX

Item Category:

  • ComputersAndSoftware
  • Electronics
  • Phones
  • Appliances
  • HomeAndGarden
  • Fashion
  • HealthAndBeauty
  • Jewellery
  • Sport
  • LeisureAndHobbies
  • CarsAndMotorbikes
  • Furniture
  • KidsAndBaby
  • VideoGamesAndConsoles
  • ToysAndGames
  • Pets
  • FoodAndDrink
  • GiftAndFlowers
  • Entertainment
  • Travel
  • AuctionsAndGroupBuying
  • ServicesForIndividuals
  • ServicesForProfessionals
AN (50) Appliances
TAXINCLUDEDX
  • 1: the ITEMPRICEX is considered to include VAT, and our system will not calculate the VAT for the item.
  • 0 (or left blank, or not sent): our system will calculate the VAT for the item based on the ITEMVATCODE X

> This feature is strongly recommended as it avoids any issues when rounding off the order line totals.

0 / 1 1

Optional Data

Parameter Description Format (max ch.) Example
AMOUNTTVA VAT Amount N (15) - Amount x100; No decimals 5
REF_CUSTOMERID Customer number AN (20) - [a-z A-Z 0-9] dash, underscore, slash 111222333

* The billed company is only mandatory for B2B transactions.
** Sending the line item details with a “0” will lead to refused orders.

4. Transaction processing

4.1 Authorisation and payment

Note for FacilyPay, Multibanco and YesByCash: The authorisation may take a few days. Until the final status is known, the transaction remains in the uncertain status 51. After that, depending on the outcome, the status will automatically be updated to 5 (Authorised) or 2 (Refused). If, however, you've chosen Direct sale as default operation code, a capture will follow after the status has changed from 51 to 5.

4.2 Transaction maintenance

You can perform partial and full refunds on Limonetik transactions.

Maintenance operations, such as refunds, can be performed directly in your Ingenico account, via a DirectLink request and through a Batch file upload.

Limonetik asks that merchants proactively use cancellation instead of expiration of authorisation, because for some payment methods the authorised amount is in fact taken from the card and then refunded at cancellation/expiration.

4.3 Slimpay processing

4.3.1 Sign mandate

In order to let a customer sign a mandate and to process the signature, a dummy transaction has to be executed with an amount of €0.01. This amount will not be debited from the customer’s account nor will it be credited to your merchant account. This amount has to be transferred from your merchant account to Ingenico and will also be used as placeholder to Limonetik.

In order to hide this amount for the customer on the payment selection page of Ingenico, you need to perform a direct call to the payment method.

In practical terms, this means that the PM and BRAND values for SlimPay need to be sent along with the other data to the Ingenico platform (see Payment method selection). This allows the platform to redirect the customer directly to SlimPay without showing the amount of €0.01 amount.

Limonetik Slimpay flow

PM = Payment Method
Payment Service Provider = Ingenico

4.3.2 Recurring transactions

Currently it is not yet possible to sign the mandate via our Ingenico platform. The mandate has to be signed directly via the SlimPay back office.

Recurring transactions with the mandate have to be processed directly via SlimPay:

  • by sending a batch file to SlimPay
  • manually in the SlimPay back office

For more information on this procedure, please contact SlimPay directly (www.slimpay.net).

FAQs

The time to activate a payment method depends on the following factors:

  • It generally takes the acquirer or bank about a week to complete your affiliation. If you already have an affiliation, the activation takes a few days.
  • Some payment methods require additional checks before they can be activated, e.g. in case of 3-D Secure, which is requested directly at VISA or MasterCard (and not at the acquirer). 

With Ingenico Collect, you can activate several payment methods in one go.


An acquirer is a financial institution that processes payments from certain credit and debit cards. The acquirer is responsible for the financial part of transaction processing and Ingenico is responsible for the technical part. In other words, without an acquirer the money will not be transferred to your bank account.

For every online payment method you want to add, you need an acceptance contract with an acquirer. If you’d like advice on which acquirer would be best suited for you and your region, please contact our Sales team at sales.ecom@ingenico.com. If you know which acquirer you want to work with, you can simply select them from the drown down list when adding a payment method in your account. 

But why not let us take care of it for you? Ingenico Full Service allows you to activate many local payment methods, all at once and in several different countries – with one single contract. If you trade internationally, it could be the ideal way to accept payments from all across Europe. It saves you time-consuming administration and because you can offer more payment methods, it can also increase your revenues. 

Find out more about Ingenico Full Service here and by writing to sales.ecom@ingenico.com and asking for contract information.

Sometimes it happens that an affiliation number has been put inactive on the side of the acquirer. We suggest you contact your acquirer for this.